Do you have any questions?
FAQs
SHIPPING AND RETURNS
We ship to
- Peninsular Spain and the Balearic Islands.
- Portugal
- France and Germany
- Italy, Belgium, Holland and Luxembourg
- United Kingdom
- Bulgaria
- Croatia
- Czech Republic
- Estonia
- Finland
- Greece
- Hungary
- Latvia
- Lithuania
- Poland
- Romania
- Slovakia
- Slovenia
- Sweden
At this time, we do not ship to the Canary Islands, Ceuta, or Melilla.
PENINSULAR SPAIN:
STANDARD SHIPPING: 2-3 business days
EXPRESS SHIPPING: 24 - 48 business hours.
Balearic Islands:
STANDARD SHIPPING: 2 - 3 business days.
REST OF EUROPE:
STANDARD SHIPPING: 2 - 7 business days.
PENINSULAR SPAIN:
STANDARD SHIPPING: FREE
EXPRESS SHIPPING: €9.95
Balearic Islands:
STANDARD SHIPPING: €8.95
REST OF EUROPE:
- Portugal - €6.95
- France and Germany - €9.95
- Italy, Belgium, Holland and Luxembourg - €9.95
- United Kingdom - 9.99 pounds
- Rest of Europe (Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia and Sweden) - €19.95
Of course! You can exchange or return your product within 30 days of receiving it, sending it back to us in its original packaging and in perfect condition. See exchange and return policies here.
Orders
To place an order, select the items you wish to purchase and add them to your cart.
Once you're sure of your choice, follow the instructions on the checkout page to complete your order.
After confirming your order and making payment, you will receive an email confirmation.
Check your inbox for an email confirming your order. If you don't have it, check your spam folder or contact us at info@atikajewels.com or WhatsApp +34 622 66 34 63.
REVIEW
The deadline to cancel your order is until it is processed. When your order is processed, you will receive an email stating "Your order is now ready" and therefore cannot be canceled.
Orders for custom jewelry cannot be canceled, as once our artisans have started working, they cannot be canceled.
Our payment methods are credit or debit card, PayPal, Shop Pay, Apple Pay, and Google Pay, as these are the most secure methods.
We do not currently offer cash on delivery payments.
WARRANTY
All our products come with a three-year warranty , effective from the date your order is delivered, against any manufacturing defects.
The warranty excludes coverage for wear and/or physical or accidental abuse. To keep your jewelry in perfect condition, visit our jewelry care guide.